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A communication transmitted from Yi-An Huang, City Manager, relative to Awaiting Report Item Number 24-28, regarding an outreach plan for Central Square rezoning
Central Square Rezoning
Outreach & Engagement Plan
June 2024
Summary
The Central Square Rezoning Outreach & Engagement plan identifies engagement goals and measures of
success; outlines a variety of tools to meaningfully reach Cambridge’s diverse communities; and includes
a schedule of engagement activities. Staff will continually evaluate the impact of engagement in
achieving the stated goals and adapt engagement strategies as needed.
Community feedback received from the public engagement process will inform the development of
zoning recommendations in Central Square. Zoning. The purpose of the resulting zoning petition is to
realize the community’s long-term vision for this Square. As place-based experts, the community’s
knowledge, experiences, insights, and ideas are critically valuable, ensuring any resulting development
aligns with and advances the community’s collective goals and priorities. This process is focused on
initiating, deep, meaningful, and ongoing conversations about the shaping of Central Square, which will
in turn influence and set the stage for future discussions around individual sites and projects within it.
Engagement Goals & Measures of Success
Engagement goals are organized into three categories:
1. Building Awareness:
2. Getting Input
3. Balancing Priorities
The following table outlines specific goals under each category; the various tools employed to achieve
the goals; and metrics used to measure success. The City does not have standard numerical goals for
successful community engagement - for this project we are defining successful community
engagement as broad awareness with representative engagement as measured by the metrics listed
below. The number of people reached and engaged will be tracked across all engagements, and
demographic data will be collected as appropriate.
Goal
Tools
Measures of Success
Building
Awareness
Share information with the
community about past planning
processes and zoning changes
in Central Square
Walking Tours, Pop-Ups,
Block Party, Project
Website, Email/Phone
Communication, Social
Media, Flyers, USPS
Mailers, Email
Notifications, Public
Calendars
Number of people
information reaches,
including informational
conversations about the
project. This will
increase the number of
community members
who participate while
also honoring the
agency of each
individual to choose
their level of
participation.
Make engagement accessible,
clear and focused
Walking Tours, Pop-Ups,
Block Party, Project
Website, Email/Phone
Communication, Social
Media, Flyers, USPS
Mailers, Email
Notifications, Public
Calendars
Engage with an audience that is
demographically representative
of Central Square
Walking Tours, Pop-Ups,
Block Party, Project
Website, Email/Phone
Communication, Social
Media, Flyers, USPS
Mailers, Email
Notifications, Public
Calendars
Getting Input
Learn about existing needs,
goals, and factors to be
considered for future zoning
changes
Community Meetings,
Focus Groups, Walking
Tour, Pop-Ups, Block
Party, Stakeholder
Relationship Building,
Project Website,
Collaborative Online
Mapping
Attendance at public
meetings, number of
deep interactions with
community members
(i.e. conversations,
focus groups), review of
demographic data
collected and shared by
Hear from and listen to new
voices, including underheard,
underserved, and historically
excluded communities in
Cambridge
Community Meetings,
Focus Groups, Walking
Tour, Pop-Ups, Block
Party, Stakeholder
Relationship Building,
Project Website,
Collaborative Online
Mapping
stakeholders, number of
brief interactions
Balancing
Priorities
Build on existing knowledge,
history, and ideas while seeking
new ideas
Community Meetings,
Focus Groups, Block
Party, Stakeholder
Relationship Building
Attendance at events
and public meetings,
comments/feedback on
draft recommendations,
clear connections
between
recommendations and
community input.
Discuss community ideas
including areas of different
priorities
Community Meetings,
Focus Groups, Block
Party, Stakeholder
Relationship Building
Gather information on specific
project details to inform
recommendations
Community Meetings,
Focus Groups, Block
Party, Stakeholder
Relationship Building
Project Audience
This engagement plan aims to reach several key audiences directly and indirectly impacted by the
project. Each will require different engagement methods and outreach tools. These groups include:
● Residents (such as Neighborhood Associations, CHA properties, artists’ housing, seniors, youth,
longtime residents and newcomers to Central Square)
● Business Owners (such as Central Square BID, property owners, small business network)
● Community Organizations (such as Churches and faith-based organizations, membership
organizations)
● Arts & Culture Organizations (such as arts nonprofits and organizations, nightlife and
performance venues, Arts Council)
● Mission-driven Organizations (such as nonprofits, sustainability advocates, unhoused support)
● Social Centers (such as Youth centers, Senior centers, unhoused service providers, Community
Learning Center)
● Municipal Partners (such as Cambridge Housing Authority, Central Square Advisory Committee,
Library, Health Alliance, Human Services)
● Users of Central Square services/businesses
Cambridge Community
Hearing from the broader Cambridge community is crucial since Central Square is a destination and
resource for all residents. We can engage this diverse group through CET outreach, which is not confined
to a specific location, and by using Daily Updates, social media, email listservs, our website, and open
public meetings, as well as building relationships with community-based stakeholders whose
communities may also not be bound by where someone lives.
Central Square
This group, consisting of residents, business owners, and workers in Central Square, is directly impacted
by the rezoning. Their involvement in the process should be meaningful and substantial, given their
significant presence and time spent in the area.
The project aims to hear from a demographically representative audience of Central Square. However,
participation in sharing demographic information will be optional, ensuring it is never a barrier to be a
part of the process. The diverse demographics of Central Square will be kept in mind as we develop our
plan, using various tools outlined in the engagement tool section below to achieve this goal.
Underheard, Underserved, and Historically Excluded Communities
The City of Cambridge and the Community Development Department acknowledge the need to make
community engagement accessible to all community members. This means community engagement is
designed to reach community members who have been underheard, underserved, and historically
excluded.
These are defined by the Community Engagement Team as:
•
Underheard: a person or group that does not have equitable access to government planning
processes or civic participation
•
Underserved: a person or group that does not have equitable access to a resource
•
Historically excluded: a group that was not given full rights, privileges, and opportunities by
systems and people. Members of these groups experience discrimination due to laws, traditions,
and societal norms.
Increasing accessibility for these groups increases accessibility for all community members. While the
work of the CET@CDD focuses on reaching these community members, all community engagement
tools are created to be as inclusive and welcoming as possible. Understanding that we need to build
trust with the community deeply informs this approach.
Additionally, engagement to ensure that community members most impacted by this study have ample
opportunity to engage and give input into the study area.
Both goals are addressed by strategic engagement strategies including:
● Plain language review on public facing materials
● A variety of community engagement events to give community members choice
● Area specific outreach
● Multi-lingual Helpline
● Optional sharing of demographic information
● Collaboration with the Community Engagement Team at CDD (CET@CDD)
● Collaborating with stakeholders to receive their feedback in ways that work for them
Schedule & Summary of Project Phases
The project is separated into three phases and is anticipated to span roughly fifteen (15) months from
February of 2024 through April of 2025. The process has been designed to deliver the Draft Zoning
Petition and Design Guidelines to the City Council by early 2025 to facilitate potential adoption in Spring
2025. The project will leverage the engagement of prior planning efforts such as the C2 Study (2013),
Envision Cambridge (2019), and the Central Square City Lots Study (2023) to advance the project in a
time-sensitive manner while still ensuring robust, diverse, and meaningful engagement.
The first phase, Engagement and Content Creation, centers on community engagement and
collaborative content creation, leveraging residents and stakeholders as place-based experts to confirm
community priorities and help shape the initial framework. This phase is organized around three
community meetings across fourth months, each providing an opportunity to reflect on the work being
advanced in the interim. Between the first and final meetings, a series of focus group sessions, online
collaborative mapping, and pop-ups at City events provide additional opportunities to meet with and
learn from the community in-person where they are. These meetings will surface additional
stakeholders for outreach; influence the format, focus, and locations of future meetings; uncover
additional areas of research and study; and provide opportunities to share information and conclusions
to-date. At the final community meeting, the project team will share potential outcomes, truth-test
conclusions, and demonstrate how the community’s comments and feedback will influence the
development of the zoning petition language.
In the second phase, Translate to Zoning, the CDD Zoning & Development and Urban Design teams will
advance the Draft Zoning Language and corresponding Design Guidelines respectively. Community
recommendations will shape and influence the production of the zoning petition by providing a
framework of goals and hierarchy of priorities that the language will strive to enable through future
development. Internal engagement and close collaboration with other City departments and agencies
will ensure a high level of coordination with related City projects and priorities.
In the final phase, Review and Adoption, the zoning petition will be sent up to the City Council for
review and potential adoption. The public engagement process will shift to public meetings held by
legislative bodies and boards such as the City Council, Council Subcommittees, and the Planning Board.
These will allow for additional opportunities for public input and comments, and allow elected officials
to verify that the petition language accurately reflects the community’s priorities, goals, and vision for
Central Square. CDD staff will support these public meetings by providing information and materials,
answering Councilor’s and Board Member’s questions, and recording and responding to community
questions and feedback where appropriate. Two weeks after the second reading, the City Council will
then vote to adopt or reject the zoning petition.
Engagement and Outreach Tools
This plan was developed intentionally using a variety of engagement tools and strategies. In this plan
engagement tools are the different methods used to engage with community members. Different
engagement tools reach different audiences and are most productive for different types of feedback.
For instance, public meetings are a great way to communicate with a large group of people all at once
but tend to be attended more frequently by community members who are older, white and own
property (*Einstein, Katherine Levine, Maxwell Palmer, and David M. Glick. “Who Participates in Local
Government? Evidence from Meeting Minutes.” Perspectives on Politics.). Focus groups and
conversations with stakeholders reach smaller groups of people but allow for more in-depth
conversation and feedback. These take time and relationship building to create.
For the purposes of this plan, outreach tools are how awareness is shared both about the project in
general and about specific community engagement opportunities. Sharing this information intentionally
with the communities most impacted and with the Cambridge community in general will be done in a
multitude of ways to ensure that we reach the largest audience. The variety of engagement tools gives
community members many opportunities to give feedback and maintain agency in choosing if and how
they engage in the process.
Meaningful engagement begins before a project starts, and continues long after it has concluded.
Building and leveraging sustained community relationships will allow the project team to be flexible and
responsive to the needs of the community, reach out to existing community groups to better
understand the social context, and identify new stakeholders to begin engaging with. Community
engagements with stakeholders will be co-created and responsive to the needs of
stakeholders/community-based organizations.
Demographic information will be collected on an opt-in basis whenever appropriate for the audience
and community engagement tool. This is to ensure that data is gathered to measure progress without
creating a barrier for participation for community members who may not be comfortable sharing.
CET@CDD outreach workers will also share demographic information for the communities they work
with as appropriate and with permission. When collaborating with community-based organizations, with
their consent, demographic data for their communities may be used as proxy data when collecting
demographic data for this project may be a barrier to participation.
CET at CDD
The Community Engagement Team at the Community Development (CET@CDD) is the second
community engagement team in the City of Cambridge. CET@CDD focuses on reaching community
members who are underserved, underheard, and historically excluded and represents six linguistic
communities and the American born Black community. Outreach workers also partner deeply with the
Community Engagement Team at the Department of Human Service Programs. While CET@CDD follows
a school year calendar, outreach workers do have hours this summer to support outreach for this
project.
Communities represented by CET@CDD:
● Arabic speaking
● American born Black
● Amharic speaking
● Bangla speaking
● Chinese speaking
● Haitian Creole speaking
● Spanish speaking
CET@CDD will support this project’s community engagement by:
● Providing feedback on project materials, messaging, and focus group design
● Participating in a focus group representing the concerns of their communities
● Recruiting members of their communities to participate in a focus group
● Providing outreach for the project and events by:
○
Posting project materials at places of community (i.e. places of worship, small
businesses, community spaces)
○
Sharing project materials with community members/community leaders in person, via
intentionally created groups (not specific to Central Square)
○
Sharing information 1:1 with community members including providing context and
sharing feedback
○
Sharing any feedback from community members with the project team
○
Connecting community members to give the Multilingual Helpline to give feedback in
languages other than English
○
Sharing the online collaborative mapping tool with their community members
The chart below shows how each engagement and outreach tool support the broader community
engagement goals:
Engagement Tools
● Community Meetings (3 total, 1-2 hours each with 70-100 participants per meeting) - These
large gatherings are held to engage a wide audience in information sharing and discussion in
an open, collective setting. They provide opportunities for team members to hear from and
listen to community members, business owners, non-profit organizations, and other
stakeholders. They will likely be virtual to promote increased accessibility, however the
format may change based on community feedback. A variety of interactive tools such as Slido
and Miro will facilitate real-time collaboration and real-time audience participation.
● Focus Groups (6-10 meetings with representatives from 75+ groups/organizations, 1-2
hours each with 10-15 participants) - Focus groups will provide smaller group discussions
around a variety of themes, topics, and geographic focus areas. Responses are typically
verbal, open-ended, broad, and qualitative, allowing for deeper conversations than possible
in surveys or larger community meetings. Focus groups will be used to capture the emotional
aspects of a participant’s response and make room for discussion between people. These
meetings will provide the team with targeted feedback and insights from the groups
identified in the project audience. See appendix for current list of groups and organizations.
● Meetings with Existing Stakeholder Groups (6-8 meetings with existing stakeholder groups)
- Meetings with existing organizations, including the Central Square Advisory Committee,
neighborhood organizations, and other standing committees will be held to hear directly from
the organizations.
● Walking Tour (1-2 hours with 15-30 participants) - The walking tour will provide an
opportunity for the team, residents, business owners, and other community members to
come together in Central Square to experience the space, learn, listen, and talk in real time
about existing conditions and potential changes. Collaboration with the Cambridge Historical
Commission will provide additional insights into the history and evolution of Central Square.
Accommodation will be provided to ensure all abilities and ages are able to participate,
incorporating interactive activities designed to make it fun and interactive.
● Pop-ups (Number determined through engagement process) - Team members will attend
events in Central Square and throughout the surrounding neighborhoods to build awareness
and meet residents in their communities. These will employ a variety of formats; some may
involve flyering at Citywide events (i.e. Citywide Dance Party, River Fest), attending resident-
organized neighborhood block parties, participating at CHA and BID-sponsored events, and
tabling at parks and famer’s markets in the surrounding neighborhoods.
● Block Party (1 day) - The closure of Norfolk Street to vehicular traffic will create a temporary
community gathering space to bring residents together in the heart of Central Square to
connect, enjoy the space, and learn about the project. Tactical urbanism strategies will be
employed to transform the space into a welcoming environment with music, food, and
games. Hosting the event within the Square will allow for place-based conversations about
community priorities and trade-offs between different scenarios. The team will reach out to
local partners such as the BID to co-host.
● Collaborative Online Mapping (800 - 1,000 engagements) - An online website will allow
residents and stakeholders to geo-tag locations in and around Central Square with comments,
suggestions, concerns, feedback, and insights. Once collected, the team will be able to apply
spatial analysis tools to identify common assets, challenges, opportunities, and trends.
● Email/phone communication - Project staff are continuously available via email or phone to
answer resident’s questions, receive feedback and input, and share information. The
Multilingual Helpline, a public-facing phone number for free interpretation services, will be
leveraged to ensure that all residents have access to the language they are most comfortable
using.
● Other Events as Identified - As conversations are ongoing with stakeholders, other events
that may be appropriate for a member of the project team to attend will be identified to
receive input from community members.
Outreach Tools
The tools listed below represent the strategies planned to ensure community members are aware of
each engagement tool. Summaries of each completed engagement will include which outreach tools
were used.
● Project Website - The website provides a centralized, single source for reference materials,
project contact information, schedules, maps, meeting recordings, engagement milestones,
and project updates.
● Email Notifications - Constant Contact emails will be sent to both the project-specific and
Central Square listservs a minimum of 2 weeks ahead of events and public meetings with
pertinent information, links to registration, and methods for providing feedback and input.
● City of Cambridge calendar
● CDD calendar
● CDD news
● City Daily Update
● A-frame and lawn signs
● Flyers - 8.5x11” color flyers will be posted on community boards in key locations throughout
Central Square such as businesses, restaurants, cafes, and municipal buildings as well as hand-
delivered to local businesses through the Square.
● Digital flyer distributed to Neighborhood Associations
● Digital flyer distributed to CHA resident services staff to be included in CHA resident
newsletter
● USPS Mailers in and around Central Square
● Sharing information with partner networks (CHA, Neighborhood Associations, other
stakeholder communications/announcements)
● Posting to social media
○ Twitter
○ Facebook
○ Threads
○ Instagram
● CET@CDD outreach strategies as described above
● Cambridge Day
Stage 1: Build Project Awareness and Understand Needs
[April-May]
Description: The first stage of the project is focused on confirming approach to engagement, developing
outreach materials and a project webpage, and identifying key stakeholders for engagement. Stage 1
will end with a public meeting focused on introducing the community to the project and summarizing
relevant past plans and recommendations for Central Square.
Objectives for Stage 1:
1. Develop a responsive community engagement plan, receiving input from City staff and City
Council that will reach a representative group of community members, including those who are
underheard, underserved and historically excluded.
2. Develop outreach materials in alignment with the community engagement approach, ensuring
accessibility.
3. Identify key stakeholders and begin reaching out to understand their capacity for engaging,
preferred methods and timing, and to identify additional stakeholders.
4. Research and summarize engagement outcomes from prior planning efforts and create a clear,
accessible narrative of stated goals and priorities to share with the community as a starting
point.
1.1 Create an Online Presence - completed
Timing: Webpage launched by April 1, 2024
Description: The project webpage will serve as a landing page for information about the project,
advertise key milestones and engagement opportunities, and be a resource for past project
presentations and other materials.
Format: City-hosted website created via SiteCore
1.2 Identification of Existing Organizations and Key Stakeholders for
Focus Groups - completed
Timing: Draft list by May 10th, continually updated
Description: The team will identify a list of key stakeholders from information provided by City staff,
local partners, and City Council members. This will be guided by demographic data and past reports to
ensure that the diversity of people who live, work, visit, worship, and learn in Central Square are
accurately reflected. Input from the CET will aid in identifying underheard, underserved, and historically
excluded voices. The list will be added to throughout the course of the project as additional stakeholders
are identified. Stakeholder contacts will include directors/leadership of organizing and/or utilizing
existing relationships as appropriate.
Format: List for review by City Council, Excel database with contact information
1.3 Presentation & Discussion with the City Council’s Neighborhood
& Long-term Planning Committee - completed
Timing: May 21, 2024
Description: This will include a presentation of the project’s engagement plan, overview of the purpose
and process, and how it relates to other past and ongoing planning efforts.
Format: PowerPoint presentation at City Hall.
1.4 Public Meeting: Project Introduction - completed
Timing: May 30, 2024, 6-7:30pm (1.5 hours)
Description: The first public meeting will be focused on communicating project background, process,
and timeline. The City team will summarize goals and zoning recommendations that have emerged from
past planning efforts (such as C2, the Red Ribbon report, Envision), what has been implemented, and
what recommendations remain. Community members will be asked to provide input on:
● Whether past recommendations are still relevant or need to be adjusted
● What additional goals or needs are missing and should be considered
Following the community workshop, engagement results will be synthesized and presented in an easily
digestible and clear format that can be shared on multiple digital platforms.
Format: Virtual presentation via Zoom & discussion in breakout rooms using Miro
Map of USPS postal routes, where mailers about the Central Square Rezoning project were
delivered.
1.5 Stakeholder Relationship Building
Timing: Ongoing
Description: The team will leverage internal established networks and those of strategic partners to
build awareness about the project, share its purpose and goals, and maximize engagement. Outreach to
the neighborhood organizations for The Port, Cambridgeport, Riverside, and Mid Cambridge will
encourage participation by residents most immediately impacted by any zoning changes. City agencies
and organizations such as CET, the Cambridge Housing Authority, and the Community Learning Center
will ensure underheard, underserved, and historically excluded groups are purposefully included.
Schools, libraries, and youth programs provide opportunities to engage with children and families, and
the Senior Center and Council on Aging provide access and understanding for seniors.
Stage 2: Exploring Alternatives [June-July]
Description: The goal of the second stage of the project is to generate robust community conversations
around different alternatives and trade-offs that will drive the resulting zoning priorities. The team will
use digital modeling to create a spectrum of alternatives that clearly illustrate the range of outcomes
and potential resulting development scenarios. Candid discussions around physical impacts, funding,
timing, and the desired mix of uses will promote an understanding of realistic possibilities and
constraints, and empower community members to make informed decisions about how best to advance
a collective vision for Central Square.
Objectives for Phase 2:
1. Clearly define community goals and priorities, and begin to link them to different zoning
implementation tools.
2. Create a shared understanding of the different potential scenarios and outcomes that rezoning
could result in, including their benefits and challenges.
3. Facilitate a civil and transparent dialog around trade-offs, what outcomes are achievable, and
what it would require realizing them.
4. Foster consensus around a shared prioritization and vision for the future of Central Square that
can directly inform the Draft Zoning Recommendations and Draft Design Guidelines.
2.1 Focus Group Discussions and Meetings with Existing
Organizations
Timing: Ongoing starting in early June, 1-2 hours each
Description: Based on the Stakeholder list, focus groups will be scheduled to spread the word about the
project and capture key perspectives.
Format: Virtual Zoom meetings, in-person meetings, or hybrid based on stakeholder preference. If in-
person or hybrid, these will be held at spaces in the respective community such as their offices, CHA
community rooms, Community Centers, Youth Centers, or municipal facilities like libraries.
2.2 Webpage Updates
Timing: Ongoing
Description: The project webpage will be frequently updated with announcements, recordings of
meetings and events, the mapping survey, and engagement summaries so community members can
follow along with the process and access newly created information and materials.
Format: Updates to the city-hosted project webpage in “The Latest”, “Engagement”, “Project
Materials”, and “Meeting Materials” sections.
2.3 Public Meeting: Scenarios
Timing: July 17, 2024, 6-8pm (2 hours)
Description: The second public meeting will focus on clearly illustrating different potential scenarios and
alternatives that could be achieved through updates to the zoning as the basis for subsequent breakout
room discussions. Community goals, priorities, ideas, and concerns gathered throughout Stage 1 will be
summarized and used to inform the range of outcomes for the different scenarios. Diagrams and charts
using plain language will be employed to visualize the different trade-offs and possibilities. Each will list
potential benefits and drawbacks of that strategy, as well as outline timing and funding implications.
Breakout rooms will allow for open and transparent conversations where community members and
stakeholders can share their thoughts, ideas, and concerns about different scenarios, debate the merits
of different alternatives and trade-offs, and attempt to reach a consensus regarding a hierarchy of
priorities. Feedback will be facilitated, illustrated, and captured utilizing shared Miro boards.
Format: Virtual Zoom presentation & discussion in breakout rooms using Miro, potential physical
viewing location at Library or Senior Center for those facing technological access challenges.
2.4 Walking Tour
Timing: Saturday morning in late July or early August, roughly 2 hours
Description: City Staff will lead a walking tour of Central Square for residents, business owners, and
other stakeholders. This setting will provide an opportunity for staff and community members to
experience and discuss the Square in situ, and to directly reference and react to potential opportunities
and challenges. The Cambridge Historical Society will join CDD staff to co-lead the tour, adding a
historical lens and speaking about the Square’s place in the City’s evolution. The tour will begin at City
Hall and head down Massachusetts Avenue to Lansdowne Street, return up Franklin Street to Carl
Barron Plaza, and then back down Bishop Allen Drive to end at Lafayette Square. Interactive activities
will help prompt conversations, spur engagement, and share information in a fun and approachable
way. These include:
● A visual scavenger hunt or bingo cards
● Guessing games about building heights, ages, and architectural styles
Accommodation will be provided to ensure access for all ages and abilities. A map of the route and
notes on points along it will be uploaded to the project website to allow those who aren’t able to
participate in person to learn from the activity.
2.5 City Council Presentation
Timing: Late July 2024
Description: A presentation to City Council in late July will update Council members on the different
potential scenarios and alternatives being explored, how they align with community goals and priorities,
the trade-offs and implications of each, and the results to date of the engagement process and
Community Meeting 2.
Format: PowerPoint presentation at City Hall.
Phase 3: Developing Recommendations [August-September]
Description: The third phase of the engagement process has two primary objectives. The first focuses on
translating the community feedback and input on alternative scenarios and potential outcomes explored
during Stage 2 into draft zoning and design guideline recommendations. These will be shared with the
community through clear and visually compelling methods online and at events and public meetings to
ensure the results accurately align with the community’s vision and priorities as conveyed throughout
Stages 1 & 2. A final round of input and feedback will be incorporated before the project team begins to
draft the updated zoning ordinance language.
The second objective is to close the loop on the engagement process, a critical aspect of circular
engagement. While this does not mean engagement for the project will end, it is important at key
milestones to revisit the process with the community to demonstrate how their feedback has directly
influenced and impacted the process and outcomes. It provides an opportunity to thank participants for
sharing their insights, time, and experiences, to make them aware of next steps and how to stay
engaged, and to notify them of any upcoming City projects and initiatives to maintain a continuous
dialog.
Objectives for Stage 3:
1. Demonstrate the outcomes of discussions about trade-offs and alternatives so community
members can clearly understand why certain conclusions were arrived at and what values and
priorities generated them.
2. Collaboratively craft draft zoning recommendations and draft urban design guidelines with the
community and key stakeholders.
3. Widely publicize the draft recommendations translated into plain language that clearly links
zoning tools with community goals to allow broad accessibility and understanding.
4. Solicit broad community feedback and input on the draft zoning recommendations and draft
urban design guidelines.
3.1 Focus Group Discussions and Meetings with Existing
Organizations
Timing: Ongoing
Description: Focus groups that began in Stage 2 will continue in Stage 3. Some groups may be
reconvened a second time to discuss more detailed recommendations as they develop and are refined.
Format: Virtual Zoom meetings, in-person meetings, or hybrid based on stakeholder preference. If in-
person or hybrid, these will be held at spaces in the respective community such as their offices, CHA
community rooms, Community Centers, Youth Centers, or municipal facilities like libraries.
3.2 Webpage Updates
Timing: Ongoing
Description: The project webpage will be frequently updated with announcements, recordings of
meetings and events, the mapping survey, and engagement summaries so community members can
follow along with the process and access newly created information and materials. Final project
documents will be displayed prominently once created to allow for review and additional feedback.
Format: Updates to the city-hosted project webpage in “The Latest”, “Engagement”, “Project
Materials”, and “Meeting Materials” sections.
3.3 Public Meeting: Recommendations
Timing: September 12, 2024, 6-8pm (2 hours)
Description: The third public meeting will focus on communicating project recommendations. This is an
opportunity for the project team to summarize the feedback received throughout the engagement
process, to verify project findings and conclusions with the community, and to demonstrate how
community input has shaped the process and outcomes. It will also provide a final opportunity for
community members to come together to ensure that priorities have been correctly balanced and that
trade-offs have been clearly defined and discussed. A final round of edits/adjustments will be made
prior to finalizing recommendations based on the results of the meeting. The team will also
communicate next steps, how recommendations will proceed through a process to become approved
zoning updates, and how to stay involved and engaged.
Format: Virtual Zoom presentation & discussion in breakout rooms utilizing Miro, potential physical
viewing location at Library or Senior Center for those with technological access challenges.
3.4 Norfolk Street Block Party
Timing: Saturday in late August or early September 12-4pm
Description: Norfolk Street will be temporarily closed between Bishop Allen Drive and Massachusetts
Avenue to host a City-sponsored neighborhood block party to celebrate the end of the summer and the
winding down of the engagement portion of the project. The space will be transformed through tactical
urbanism strategies into a vibrant and welcoming space with games, food, and music. The Block Party
will provide an opportunity for the team to meet residents and stakeholders in the space, continue to
hear feedback and input from residents, and thank them for their participation. Project information,
potential outcomes, and summaries of the engagement results will be featured on large, printed boards
at stations staffed by team members. This project will also allow the City to test whether this portion of
Norfolk St should be permanently closed to vehicular traffic in the future and permanently
pedestrianized.
Format: In-person community celebration at temporarily pedestrianized Norfolk Street.
3.5 City Council Presentation
Timing: Mid to late September 2024
Description: A presentation to City Council in mid to late September will update Council members on
the outcomes from Community Meeting 3, the results of the public engagement process to date, the
final draft zoning recommendations, and gather their feedback prior to zoning ordinance development.
Format: PowerPoint presentation at City Hall.
Conclusion
The Engagement Plan for the Central Square Rezoning Project has been purposefully designed to gather
representative community input by employing a wide variety of tools and approaches and centering
access and inclusion of those tools. It seeks to leverage the knowledge, insights, and lived experiences of
the Cambridge community to ensure the outcomes of the project align with the community’s priorities,
goals, and vision for a revitalized and thriving Central Square.
While this document describes the formal engagement for the project, the best engagement is not static
and does not end once a project is completed. New strategies may be added based on community
feedback or to better meet engagement goals. The relationships and conversations that result from this
project need to be fostered and sustained in an ongoing fashion to ensure that the results and outcomes
of the project in the future remain true to the community’s vision and goals, and to create and open and
transparent dialog that builds trust and understanding as the foundation for future projects and
planning initiatives.
City of Cambridge
Community Development Department
City Hall Annex • 344 Broadway • Cambridge • Massachusetts •02139
[phone removed] • www.cambridgema.gov/CDD
Central Square Rezoning
WORKING DRAFT Stakeholder and Existing Organization List
1. Central Square Business Improvement District (BID)
2. Central Square Advisory Group
1. Cambridgeport Neighborhood Association
2. Port Organizing Group
3. Mid-Cambridge Neighborhood Association
4. Riverside Neighborhood Association
1. Manning Tower
2. Washington Elms
3. Newtowne Court
4. Putnam Gardens
5. Jackson Gardens
6. Essex Studios
7. 686 Mass Ave Artists’ Studios
8. Woodrow Wilson Court
1. Citywide Senior Center
2. Cambridge Council on Aging
3. JFK Apartments
4. Cambridge Court Apartments/411 Franklin
1. Moore Youth Center
2. Moses Youth Center
3. Family Liaisons
1. Central Square Focused
2. Neighborhood Organizations
3. Residential Organizations
4. Seniors
5. Families and Children
City Hall Annex • 344 Broadway • Cambridge • Massachusetts •02139
[phone removed] • www.cambridgema.gov/CDD
1. Starlight Square (BID)
2. Dance Complex
3. Central Sq Theater
4. Central Square Mural Project (BID)Community Art Center
5. NuVu Studio
6. The Loop Lab
7. Cambridge Community Television
8. Alex Makes Art
9. Cambridge Arts Council
1. La Fabrica
2. Middlesex
3. Manray
4. The Cantab
5. Havana Club
6. The Middle East
7. The Phoenix Landing
8. Roxy’s/4cade
1. Aletheia
2. Central Square Church
3. St Mary Orthodox Church
4. Saint Peter’s Episcopal Church
5. Church of the Nazarene
6. St Paul AME Church
7. Union Baptist Church
8. Christian Mission Holiness Church
9. Church in Cambridge
10. Saint Constantine and Helen Greek Orthodox Church
11. Saint Mary of the Annunciation Parish
12. Salvation Army Church & Day Shelter
13. Western Avenue Baptist Church
The full list of additional individual businesses and property owners is not listed due to its size.
8. Faith-Based Organizations
6. Arts & Culture
7. Nightlife
9. Central Square Businesses and Property Owners
City Hall Annex • 344 Broadway • Cambridge • Massachusetts •02139
[phone removed] • www.cambridgema.gov/CDD
1. Enroot
2. Boston Area Rape Crisis Center
3. Cambridge Camping Association
4. Next Step
5. Green Cambridge
6. Margaret Fuller Neighborhood House
7. Cambridge Community Foundation
8. Cambridge Economic Opportunity Committee
9. Cambridge Nonprofit Coalition
10. Math Talk
11. Fenway Health Needle Exchange
12. SHADE/Building Ways
13. Bay Cove
1. Cambridge Health Alliance
2. Community Learning Center
3. Cambridge Human Services
4. Multi Service Center
5. Cambridge Public Library, Central Square Branch
6. Office of the Housing Liaison
7. Cambridge Housing Authority
8. Cambridge Health Alliance
9. Cambridge Community Center
10. Cambridge DPW
10. Non-Profits
11. City of Cambridge