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A communication transmitted from Yi-An Huang, City Manager, regarding an update on the City Manager Performance Review Process.
Page 1 of 4
City Manager Performance Review Process
•
The City Council and City Manager will approve annual goals, the performance evaluation process and timeline, and a template for
performance assessment with defined evaluation metrics. The Chair of Government Operations will coordinate the process.
•
In June, the Mayor will call a Special Committee of the City Council chaired by the Chair of Government Operations for a mid-year check-
in.
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By Fri, November 13, the following will be provided to the Chair and the full City Council:
o The City Manager’s self-review
o The results of the annual resident survey
o The results of the 2026 employee engagement survey
o Feedback from the City Manager’s direct reports and senior leadership team
•
By Fri, Dec 4, the Chair will gather feedback from the City Council using the evaluation template on the City Manager’s performance
based on the agreed upon performance categories and goals.
•
The Chair will write a consolidated review using the evaluation template that synthesizes the themes and key points across the City
Council’s individual reviews
•
By Fri, December 18, the City Manager Performance Review will be delivered to the City Manager in a Special Meeting of the City
Council. The written review will be provided to the City Manager at least 48 hours in advance of the open session.
•
There will be an opportunity for the City Manager to respond both verbally during open session and in writing afterwards if desired.
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City Manager Overall Performance Assessment
The City Council will provide an overall rating and high-level summary that synthesizes feedback on performance.
Overall Rating
Rationale
4=Exceeds Expectations, 3=Met Expectations, 2=Partially Met Expectations, 1=Did Not Meet Expectations
Areas of Strength and Accomplishment
Areas for Growth and Development
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City Manager Performance Categories
Ratings: 4=Exceeds Expectations, 3=Met Expectations, 2=Partially Met Expectations, 1=Did Not Meet Expectations
City Administration
Area
Rating
Rationale
Leadership and Management: Respond to significant events
and crises, and develop the people, processes, and systems
that make a strong City organization
City Operations: Oversee the effective delivery of resident
services including day-to-day operations, maintaining city
infrastructure, and major capital projects
Fiscal Management: Provide effective financial management
and oversight of the budget, ensuring fiscal stability while
investing in community needs and priorities
Community Engagement: Proactively communicate and
engage with the community, particularly residents whose
voices are not typically heard by City Hall
Culture and ADEI: Establish a healthy culture across the City
that fosters collaboration, trust, and empathy; advance anti-
racism, diversity, equity, and inclusion across City policies,
operations, and initiatives
Council Collaboration
Area
Rating
Rationale
Council Priorities: Collaborate with the City Council on
setting priorities; effectively develops strategies and
implement initiatives
Council Relationship: Establish a collaborative and
transparent working relationship with the City Council
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City Manager 2026 Administrative Goals
The City Manager will report results for each goal as part of the self-assessment
Area
Description / measurement
Key Initiatives
IT Modernization / Enterprise Resource Planning (ERP) Upgrade: Establish a multi-year IT plan for upgrading the City’s
digital infrastructure, including addressing our existing PeopleSoft ERP which was last upgraded more than 20 years ago
Municipal property portfolio plan: Work with the City Council to develop a prioritized plan across the municipal property
portfolio that addresses long-term administrative and operational needs, invests in community priorities, and is fiscally
responsible
Emergency management planning: Formalize city-wide incident command structure and plan for annual training and
exercises
Performance Reviews: Expand performance reviews across non-union staff for calendar year 2026
Board and Commissions: Plan and launch a review of Boards and Commissions ordinances to develop recommendations
for the City Council, implement standardized agenda and minute-posting procedures, and improve membership
recruitment and data-management practices
Measures
Achieve compliance with established service level agreements (SLAs) for operating department requests in SeeClickFix at
an 80% level or above in the top 30 request categories
Conduct employee engagement survey, targeting:
Response rate of >50%
Likelihood to recommend of >80%
Confidence in direct supervisor >80%
Confidence in senior staff/leadership >70%
Confidence in Council/elected officials >50%
Maintain strong fiscal position and AAA bond rating
Resident survey performance of >65% Excellent/Good on 2026 survey for overall performance of City government