TheCambridge Record
Agenda ItemsCommunications from City Officers

COF 2023-35

A communication was received from City Manager Yi-An Huang

🔍 Audit this page against the city's record: five checks, ~10 minutes; two independent audits mark it verified. How auditing works
The document From City Manager Yi-An Huang · 4 pages
📄 Download original PDF

Direct reports include the Deputy City Manager, Assistant City Managers, City Solicitor, DEI Director, Chief People Officer, Police Commissioner, Fire Chief etc. The Chair of the City Manager Performance Evaluation Ad Hoc Committee will write a consolidated review of the employee Climate survey, 360 reviews and input from the City Councilors based on the performance template By December 20, the review will be delivered to the City Manager in open session.

The written review will be provided to the City Manager at least 48 hours in advance of the open session. There will be an opportunity for the City Manager to respond both verbally during open session and in writing afterwards if desired

Page 2 of 4

City Manager Overall Performance Assessment

The City Council will provide an overall rating and high-level summary that synthesizes feedback on performance.

Overall Rating

Rationale

4=Exceeds Expectations, 3=Met Expectations, 2=Partially Met Expectations, 1=Did Not Meet Expectations

Areas of Strength and Accomplishment

Areas for Growth and Development

Page 3 of 4

City Manager Performance Categories

Ratings: 4=Exceeds Expectations, 3=Met Expectations, 2=Partially Met Expectations, 1=Did Not Meet Expectations Area Rating Rationale Leadership: Effectively carry out the vision and direction set by the City Council including through development of goals and strategies

City Council Relationship: Establish a collaborative and transparent working relationship with the City Council

Management: Develop a strong City organization that has the people, processes, and systems to deliver on day-to-day operations and existing and new initiatives

Community Engagement: Proactively communicate with the community, and create a range of opportunities for all stakeholders and residents to provide input and feedback, particularly communities whose voices are not typically heard by City Hall

Culture: Define and establish a healthy culture across the City that fosters collaboration, trust, empathy, and effective and efficient decision making

DEI: Advance anti-racism, diversity, equity, and inclusion efforts across the City, including strategy, organizational culture, HR, policy development, and service delivery

City Operations: Oversee effective delivery of resident services including day-to-day operations, maintaining city infrastructure, and major capital projects

Fiscal Management: Provide effective financial management

and oversight of the budget, ensuring fiscal stability while allocating resources to meet community needs

Page 4 of 4

City Manager Goals

The City Manager will report results against each goal as part of the self-assessment submitted by November 15. Measures Area

Description / measurement

Result Leadership On-track to implement universal pre-K by fall 2024 in close collaboration between City and School leadership teams

City Council

Relationship Implement CM performance review process with finalized details before March 2023 and review delivered in December 2023

Work with Council to establish and finalize process for Council- City goal setting to begin January 2024 in new term

Management Hire key senior leadership positions (e.g., Chief of Staff, Chief of

Strategy and Implementation, Chief of Equity and Inclusion, Chief

People Officer)

Create management and organizational structure that supports improved coordination and implementation of City priorities

Community Engagement

Hire Director of Community Engagement and update community

engagement approach with greater consistency across departments and sharing of best practices

Hold nine regular resident meet and greets across different locations and parts of our community

Resident survey performance of >60% Excellent/Good on 2023 survey for overall performance of City government

Culture Implement annual employee engagement and satisfaction survey

Hold nine City staff meet and greets

Begin implementation of goal setting and annual performance reviews for the senior management team in 2023

ADEI Create an equity and inclusion framework and updated goals and workstreams that increase equity, access, and inclusion for City staff and community

City Operations

Hire new Department Heads at DPW, ISD, Water and TP&T

Review and update hybrid telework plan 2.0, including staff survey

Fiscal Management

Implement greater City Council input during the FY24 budget development process

Maintain strong fiscal position and AAA bond rating