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A communication transmitted from Yi-An Huang, City Manager, relative to the 2023 Goals and Metrics for the Annual City Manager Performance Review
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City Manager Performance Review Process
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By February 28, the City Council and City Manager will approve annual goals, the performance evaluation process and timeline, and a
template for performance assessment with defined evaluation metrics
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By March 31, the Mayor will designate a City Manager Performance Evaluation Ad Hoc Committee with a chair to coordinate the process
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By July 31, the Ad Hoc Committee Chair will meet with the City Manager to review goals as an opportunity for a mid-year check-in
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By September 30, an outside, independent vendor will perform a climate survey of all City employees
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By November 15, an outside, independent vendor will collect feedback from the City Manager’s direct reports and senior leadership
team. This will include the Deputy City Manager, Assistant City Managers, City Solicitor, Chief of Equity and Inclusion, Chief People
Officer, Chief of Staff, Chief Public Health Officer, Police Commissioner, Fire Chief, etc.
•
By November 15, the City Manager will submit a self-review to the Ad Hoc Committee which will be provided to the full Council
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By November 30, the Chair of the City Manager Performance Evaluation Ad Hoc Committee will gather feedback from the City Council
using the evaluation template on the City Manager’s performance based on the agreed upon performance categories and goals
•
The Chair of the City Manager Performance Evaluation Ad Hoc Committee will write a consolidated review of the employee Climate
survey, 360 reviews and input from the City Councilors based on the performance template
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By December 20, the City Manager Performance Review will be delivered to the City Manager in a Special Meeting of the City Council.
The written review will be provided to the City Manager at least 48 hours in advance of the open session.
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There will be an opportunity for the City Manager to respond both verbally during open session and in writing afterwards if desired
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City Manager Overall Performance Assessment
The City Council will provide an overall rating and high-level summary that synthesizes feedback on performance.
Overall Rating
Rationale
4=Exceeds Expectations, 3=Met Expectations, 2=Partially Met Expectations, 1=Did Not Meet Expectations
Areas of Strength and Accomplishment
Areas for Growth and Development
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City Manager Performance Categories
Ratings: 4=Exceeds Expectations, 3=Met Expectations, 2=Partially Met Expectations, 1=Did Not Meet Expectations
Area
Rating
Rationale
Leadership: Effectively carry out the vision and direction set
by the City Council including through development of goals
and strategies as well as work closely with the Council to
lead the City through significant events and crises
City Council Relationship: Establish a collaborative and
transparent working relationship with the City Council
Management: Develop a strong City organization that has
the people, processes, and systems to deliver on day-to-day
operations and existing and new initiatives
Community Engagement: Proactively communicate with the
community, and create a range of opportunities for all
stakeholders and residents to provide input and feedback,
particularly communities whose voices are not typically
heard by City Hall
Culture: Define and establish a healthy culture across the
City that fosters collaboration, trust, empathy, and effective
and efficient decision making
ADEI: Advance anti-racism, diversity, equity, and inclusion
efforts across the City, including strategy, organizational
culture, HR, policy development, and service delivery
City Operations: Oversee effective delivery of resident
services including day-to-day operations, maintaining city
infrastructure, and major capital projects
Fiscal Management: Provide effective financial management
and oversight of the budget, ensuring fiscal stability while
allocating resources to meet community needs
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City Manager Goals
The City Manager will report results against each goal as part of the self-assessment submitted by November 15.
Measures
Area
Description / measurement
Leadership
On-track to implement universal pre-K by fall 2024 in close collaboration between City and School leadership teams
On-track with action plan to address police reform in response to the death of Arif Sayed Faisal in January 2023
City Council
Relationship
Implement CM performance review process with finalized details before March 2023 and review delivered in December
2023
Work with Council to establish and finalize process for Council-City goal setting to begin January 2024 in new term
Management
Hire key senior leadership positions (e.g., Chief of Staff, Chief of Strategy and Implementation, Chief of Equity and
Inclusion, Chief People Officer, Director of Emergency Management)
Create management and organizational structure that supports improved coordination and implementation of City
priorities
Community
Engagement
Hire Director of Community Engagement and update community engagement approach with greater consistency across
departments and sharing of best practices
Hold nine regular resident meet and greets across different locations and parts of our community
Resident survey performance of >60% Excellent/Good on 2023 survey for overall performance of City government
Culture
Implement annual employee engagement and satisfaction survey
Hold nine City staff meet and greets
Begin implementation of goal setting and annual performance reviews for the senior management team in 2023 and
establish plan for annual performance reviews across the City in 2024
ADEI
Create an equity and inclusion framework and updated goals and workstreams that increase equity, access, and inclusion
for City staff and community
City Operations
Hire new Department Heads at DPW, ISD, Water and TP&T
Review and update hybrid telework plan 2.0, including staff survey
Fiscal
Management
Implement greater City Council input during the FY24 budget development process, including the following Finance
Committee meetings prior to formal submission of the budget: 1) City Council budget priorities, 2) Capital budget, 3)
Operating budget, 4) Police budget
Maintain strong fiscal position and AAA bond rating