Asks the City Manager to review with the License Commission the feasibility of conducting a customer satisfaction survey of the Cambridge taxi industry, the purpose of which would be to determine why consumers do or do not choose Cambridge taxis, to determine whether the License Commission can, by policy implementation or regulation, assist the Cambridge taxi industry in being more consumer- friendly and more competitive, and to help the License Commission and the taxi industry in Cambridge establish a strategic plan to prioritize how and when the recurring industry issues will be addressed

What happened

The clerk's record shows no vote or disposition against this item. Some are received and filed without one, and a roundtable takes no votes at all. If the city's record shows otherwise, that is exactly what an audit should catch.